Raz-Plus Japan Official Website for Individual Customers

For Schools
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Specified Commercial Transaction Act

Seller

SmartEd Inc.

Store Director

Jason Good

Address

16, Mibuaiai-cho, Nakagyo-ku, Kyoto, 604-8812, Japan

Phone

075-823-6065

Fax

075-823-6045

Email Address

orders@smarted.jp

URL

https://smartreads.smarted.jp/

Ordering Method

Online ordering only.

Payment

We accept payments by credit cards only.

The following cards are available: Visa, MasterCard, Diners Club, American Express, JCB, Discover.

We only accept one-time payments.

The timing of withdraws depends on the closing date of your credit card.

Delivery date and shipping method

Purchasing with school code / Orders will be shipped to school, according to agreement with school. For more details please contact your school.

Purchasing as guest / Orders will be shipped within 5 days of order confirmation. We will inform you if the item is unavailable or if regular shipping conditions cannot be met.

Other costs

1) Sales tax

2) Shipping and processing fee

Purchasing with school code / No charge

Purchasing as guest / For orders under 9,800 yen (including tax) an 880 yen (including tax) shipping and processing fee will be added.

Returns and Exchanges

1) If the item is damaged or the wrong item is delivered, we will replace the item.

2) If we are unable to replace the item, we will issue a refund for the item.

3) Please contact us within 2 weeks of delivery if there is a problem with your purchased item. Shipping fee for return or exchanged items will be covered by Smart Ed.

4) We do not accept exchanges or refunds for other reasons except the above listed.